Damage report

What to do in case of damage during transport?

• Photo of the entire size (outside of the package) with the package label clearly visible and legible.
• Photo of an opened package with the contents and inner packaging clearly visible inside the package.
• Photos of all types of inner packaging
• Photo of the entire size of the article.
• Detail photo / close up of the concrete damage of the article.

You must report your damage within 5 working days.
Without this information we cannot process this claim!
Once we have this information, we will continue working for you.